The Metropolitan Opera has suffered a cyber attack.
In a letter sent to OperaWire from several sources, General Manager Peter Gelb said, “Dear Members of the Company, Unfortunately, we’ve experienced a cyber attack that has temporarily impacted our network systems. Upon discovery of this, we launched an immediate investigation into the nature and scope of the incident. While web experts work to resolve the situation, our systems are down.”
Gelb added, “It will take time to restart them, since we first have to make sure that our systems are no longer infected and are secure, This means that for the time being we are unable to process paychecks or use Met email, our Tessitura System, or any of our other internal systems. Once there has been a fuller assessment of the impact of the attack over the next 24 hours, we will provide an information update. We are working as quickly as possible to get this difficult situation resolved.”
The General Manager concluded, “performances and rehearsals will take place as scheduled. Please stay in touch with your department supervisors. We understand how stressful this is for the members of our company, and thank you for your patience and understanding.”
The news comes a day after the company’s website went down and the company took to social media and said, “We’re currently experiencing network issues that are impacting our website and call center. We expect this to be resolved within the next few hours. Thank you for your patience.”