More Changes Coming For Met Opera As Company Announces New Entrance to Improve Customer Experience

By David Salazar

The changes at the Metropolitan Opera keep on coming as the company has announced that it will make a slight change to alter user experience at the theater.

Per a press release on Monday, the company will open a new entrance to the lobby later this fall, making it easier for “patrons and subscribers” to arrive for a performance. The notice emphasizes that the new entrance in the southeast corner, known as the South Entrance, will be open in early November. There will also be a bar, ADA access, and will feature intermission events or other educational purposes. This entrance was formerly used as an art gallery, which will continue to present artwork throughout the house.

“We need to meet the current needs of our audiences,” noted Peter Gelb, the Met’s General Manager, in the press release. “When the Metropolitan Opera opened its new theater in Lincoln Center in 1966, the plans for a larger front of house were abandoned in an effort to reduce costs. With subscribers making up the majority of attendees back then, the sole entrance to the lobby sufficed, since there was considerably less last-minute traffic at the box office. We’re now adapting to the changing times.”

The new entrance is courtesy of Betsy Z. Cohen, a board member of the Met, and her husband, Edward E. Cohen.

This is the latest change announced in what has been a week of major announcements including a new season structure and the creation of new operas for the company.